SalePilot, from the Shopify App Store, offers exactly two plans, and both are enforced by Shopify's own billing system. There is no three-tier scheme — just Free and SalePilot Pro. This guide covers what each plan includes, how to start a trial, and how to cancel, exactly as the app presents it.
The two plans, in full
| Free | SalePilot Pro | |
|---|---|---|
| Price | $0 | $9.99/month |
| Free trial | Not needed | 14 days |
| Applied sale events | 1 per calendar month | Unlimited |
That table is the entire difference between the two plans. The only thing Free vs Pro actually changes is the monthly cap on applied sale events — how many sale events you can actually apply (start) in a calendar month. Nothing else in SalePilot is Pro-only: every discount type, the announcement bar, previews, the revert report, and Panic revert work identically on both plans.
Step 1: Open the Plans page
From the SalePilot dashboard, click "View plans and pricing" to reach the page headed "SalePilot plans."
Screenshot coming with launch — The SalePilot dashboard with the "View plans and pricing" link visible in the "How it works" panel.
Step 2: Find your current plan
Whichever plan your shop is on shows a "Current plan" badge next to it, so you can see at a glance whether you're on Free or Pro.
Screenshot coming with launch — The Plans page showing both plan cards side by side, with a "Current plan" badge on whichever one applies.
Starting the 14-day free trial (upgrading to Pro)
Step 1: On the Free plan, read the explanatory paragraph
If you're on Free, the Plans page shows an explanatory paragraph next to the "Start 14-day free trial" button, describing what upgrading gives you: unlimited applied sale events instead of the 1-per-month cap.
Screenshot coming with launch — The Free plan card with its explanatory paragraph and the "Start 14-day free trial" button.
Step 2: Click "Start 14-day free trial"
Clicking this button hands you off to Shopify's own hosted subscription-confirmation page — this is not a payment screen run by SalePilot itself. You'll confirm the subscription there, on Shopify's own billing flow.
Screenshot coming with launch — Shopify's hosted subscription-confirmation page after clicking "Start 14-day free trial."
Step 3: Understand what happens after 14 days
The trial itself is free. After the 14 days end, this becomes a real Shopify billing charge of $9.99/month, charged through Shopify — not a separate charge run by SalePilot. Once on Pro, the page shows: "Your applied sale events have no monthly limit."
Screenshot coming with launch — The Pro plan card once active, showing "Your applied sale events have no monthly limit" and the "Current plan" badge.
Cancelling the Pro subscription
Step 1: Read the cancellation terms before clicking
On Pro, the Plans page states the exact terms up front: "Cancel and return to Free at any time. Cancelling takes effect immediately and Shopify credits you for the unused part of the current billing period. Your sale events stay as they are; the free plan's limit of 1 applied sale event per calendar month applies again from then on."
Screenshot coming with launch — The Pro plan card showing the cancellation terms paragraph and the "Cancel subscription" button.
Step 2: Click "Cancel subscription"
This button cancels the subscription. It takes effect immediately (not at the end of the billing period), and Shopify issues a prorated credit for the unused part of the current billing period.
Screenshot coming with launch — The "Cancel subscription" button being clicked, or its confirmation step if one appears.
Step 3: Confirm the success banner
After cancelling, a success banner reads: "Subscription cancelled" — "You are back on the Free plan, which includes 1 applied sale event per calendar month. Your existing sale events are untouched." Nothing about your existing sale events changes — only the monthly cap on new applied sale events reverts to 1.
Screenshot coming with launch — The "Subscription cancelled" success banner on the Plans page.
Alternative: cancel from Shopify's own billing settings
SalePilot also notes: "You can also manage or cancel this subscription from your Shopify billing settings" — so cancelling doesn't require going through SalePilot's own Plans page at all; Shopify's billing settings work too.
Screenshot coming with launch — Shopify admin's own billing/subscription settings page, showing the SalePilot subscription line item.
If something goes wrong
If a billing change — starting the trial or cancelling — fails for any reason, a critical banner reads: "Could not complete that change." If you see this, try the action again, or use the alternative route through Shopify's own billing settings described above.
Screenshot coming with launch — The "Could not complete that change" critical banner on the Plans page.